Terms of service

OVERVIEW

This website is operated by Pure Grace. Throughout the site, the terms “we”, “us” and “our” refer to Pure Grace. Pure Grace offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein.

Please read these Terms carefully before using our website. If you do not agree to these Terms, you may not access the website or use our services.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.

ONLINE STORE TERMS

By using this site, you confirm that you are at least the age of majority in your jurisdiction or that you have given consent for any minor dependents to use this site under your supervision.

You may not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction while using our Service.

You must not transmit any worms, viruses or destructive code. A breach of any of these Terms may result in immediate termination of your access to our Services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices.

Payment information is always encrypted during transfer over secure networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from Pure Grace.

PRODUCTS OR SERVICES

Pure Grace offers a curated range of haircare, beauty and wellness products.

Certain products may be available exclusively online through our website and may have limited quantities. These products are subject to return or exchange according to our Refund Policy.

We make every effort to display product colours and images as accurately as possible. However, we cannot guarantee that your device’s display will reflect the exact appearance of the product.

We reserve the right to limit sales of our products to any person, geographic region or jurisdiction and to limit quantities of products available for purchase.

PRICES AND BILLING

All prices displayed on puregrace.co.za are listed in South African Rand (ZAR) unless otherwise stated.

Prices for products are subject to change without notice.

We reserve the right to refuse or cancel any order placed with us. In the event that we make a change to or cancel an order, we may attempt to notify you using the email or phone number provided at checkout.

You agree to provide current, complete and accurate purchase and account information for all purchases made through our store.

SHIPPING AND DELIVERY

Pure Grace ships orders within South Africa.

Delivery timeframes provided during checkout are estimates only and may vary depending on courier operations or other factors outside our control.

Once your order has been dispatched and handed to the courier, risk of loss or damage passes to the customer.

Pure Grace is not responsible for delays caused by courier services or events beyond our control.

THIRD-PARTY LINKS

Certain content, products or services available via our Service may include materials from third parties.

We are not responsible for examining or evaluating the content or accuracy of third-party websites and we do not warrant or have any liability for any third-party materials or websites.

INTELLECTUAL PROPERTY

All content on this website, including images, logos, product descriptions, graphics and text, is the property of Pure Grace or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute or exploit any content from this website without our prior written permission.

DISCLAIMER OF WARRANTIES

The Service and all products delivered to you through the Service are provided “as is” and “as available” without any warranties, express or implied.

Pure Grace does not guarantee that the use of our Service will be uninterrupted, timely, secure or error-free.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Pure Grace shall not be liable for any injury, loss, claim or damages arising from your use of the Service or any products purchased through the website.

CHANGES TO TERMS OF SERVICE

We reserve the right to update, change or replace any part of these Terms by posting updates on our website.

It is your responsibility to check this page periodically for changes. Continued use of the website following updates constitutes acceptance of those changes.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

hello@puregrace.co.za

Pure Grace
South Africa
Phone: 083 655 9252